I must have downloaded cooking fever almost six months back. Me, My daughter and my little son all three of us enjoyed playing that game. I had finished all levels in bakery shop. Then I had bought Hell’s Kitchen and had completed 15 levels, I had bought sports bar also. Then while I was stuck at a level I just thought of buying the gems. I usually dont spend money on virtual games. The only time I spent on games was when I had bought virtual villagers. We own that game once we buy it, that was different.
So I decided to buy jewels, it said some jackpot for every 100th buyer. So I wanted to check my luck, and I bought the jewels using Microsoft store and the game got stuck there. The gems were not added, nothing happened. Then the game just shut down. I opened it many times, but the game would just open and screen would go off. I contacted Microsoft store. The agent said I can uninstall and install the game the gems will be there. He said it will sync to where you were in the game. I thought I can get gems buy I might not get the jackpot which every 100th buyer gets. So I uninstalled and installed the game but to my shock it started from beginning. No gems, no levels!!!!!
I contacted the nordcurrent support from the link which Microsoft agent gave and also link available on the game, but they said they will respond within two days and there is no response.
So I would not recommend this game, especially I would not recommend buying anything from Microsoft store because they dont take responsibility. I have not even got a follow up mail for the chat session I had with the Microsoft agent.